Praise.  A big thank you to Connor. I broke the lens on my trusty torch and was unable to determine which lens I needed from the website.  One phone call and an
email later, all sorted. Just arrived with the other bits I ordered.  Very happy customer. 

Just wanted to beam a huge thank you your way for the brilliant support and lightning-fast response in replacing the faulty part on my Long Ranger LED pistol light. Honestly, you’ve handled this with
such efficiency and care - it’s been nothing short of illuminating!

It’s rare to find customer service that truly shines, but you’ve absolutely nailed it. From the moment I reached out, you’ve been switched on, responsive, and generous. You’ve turned what could’ve been a dim experience into a glowing example of how support should be done.

I’ll be singing your praises to anyone in
earshot - and probably lamping them with compliments while I’m at it.

Thanks again for going above and beyond. You’ve lit the way, and I couldn’t be more grateful.

Just a little note to say, a MASSIVE thank you for the excellent customer support. I am delighted with the response I got. I’ll sing your praises, and place an order for a torch next week. Not only because I like torches, but to support a top quality, British company. Thank you.